11/16/2006

More on Communication + Updates

I am beginning to realize that many people simply do not read emails, to the point of thinking there are problems that have been addressed much earlier in the email chain.

Unsurprisingly, the examples that have brought this to mind involve me, Execs, Producers, Hosts, etc. etc. And SPONSORS, which are becoming the bane of my existence. Not because they exist - they all are decent, interesting people - but because everyone here stresses that the sponsors are VERY important and need to be taken care of... but there's no one to do it. WProd is the usual contact, but she's got a lot going on personally and professionally - it's tough for her to do. As you might remember, we have no marketing person, because, for some reason, they decided not to hire back an old employee like, two hours before contract signing. So I am picking up a bit of slack there - contacting sponsors for web stuff, maintaining credits, etc.

Yesterday's flurry of emails was sparked by the fact that a 'sponsor' - and I quote because they're only in there 'cause that's where Hosts get aesthetic services - was upset because they were promised special thanks and were not in the credits. Well, take a moment to pause your VC/PVR and LOOK. They're in the credits for every fucking episode! So, I pass that on and me and one of the Art people work out a time to get thier logo into the show so they'll shut up and Hosts can still get into a tanning bed for free. :P

Today, Producer Dee - who is sick, so I will cut her slack - is all 'we're getting a form to double check the database and all them to all the special thanks'. Um, well. T, if you'd read the emails, you would see that the sponsor was added to all episodes in SEPTEMBER, like I SAID VERY CLEARLY.

In the end, all this frustrates me because it stems from not paying attention. It takes very little to actually listen to people, to full read an email, to look for something that's right in front of you. It's just that people would either rather get upset or look like they're being proactive and awesome rather than taking a minute to pay attention. You can learn a lot by just listening. It's sad that more people don't.

Job Update: Nothing heard yet, but I am hoping that I'll get a call or email in a couple of weeks; Pop Culture Show meeting is on Sunday! I'll give an update on that one soon. Keep fingers crossed.

2 comments:

Kelly J. Crawford said...

I had a bit of the same kind of communication breakdown a few weeks back, with the agent for a celebrity friend of mine. The agent got all up in my face about something he thought I said in an email to him when, in fact, I'd stated the exact opposite of what he was accusing me of. If he'd just READ the EXACT wording of my email, there never would have been any problem, any conflict whatsoever. I mean, I know folks are pressed for time and usually just skim through emails, memos and such. But if you'd just take that extra moment to truly digest the information as written, then everyone would be a whole lot happier, y'know?

TV Minion said...

I totally know. Like, I get that you can get stressed and busy - but what I tend to do when that happens and an email gets me pissy is WAIT ON RESPONDING. Even like, 20 mins can make a huge difference.